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Help Forum |
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Puddini
  
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7/3/2013 | |
I tried to upload a screenshot but when I click the thing to select a screenshot nothing happens? |
 Tea Queen
Laura
    

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7/3/2013 | |
Could you try to go into more detail about the problem you're having, please? Talk us through how you're trying to take and upload a screenshot, if you can, and tell us what the 'thing' is that you're clicking to select the screenshot. |

Puddini
  
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7/3/2013 | |
I'm trying to upload a screenshot like everyone does, and the thing I'm clicking to try to select a pic is the "Select archive" gray box. |
 Prodigal Sock
Ghosthande
    

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7/3/2013 | |
Hey Puddini, what page are you on where you see that box? When I go to Gallery -> Post I can see an Image field with a Browse button (which lets you select the image you want to post), but I'm not aware of any "select archive" box... perhaps you're looking in the wrong section?
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 Tea Queen
Laura
    

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7/3/2013 | |
I'm not sure what you mean by 'Select Archive', but have you tried giving this helpful article a look?
Posting Images to the Creatures Caves Gallery |

Puddini
  
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7/3/2013 | |
My computer's in another language ('Cause that's my first language) so the button thing apparears in that language. I just tried to translate it. |

Jessica
    

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7/3/2013 | |
Would you happen to have a screenshot? If you're clicking on the section to choose an image, it should bring up a pop up that allows you to browse your computer for the image you would like to upload. I just tested it without any issues.
Discover Albia |

Puddini
  
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7/3/2013 | |
I took a screenshot but I don't know how to put it here. |
 Patient Pirate
ylukyun
     Manager
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7/3/2013 | 1 |
I think the "select archive" button is just the "browse" button, but it sounds like the button is grayed out.
You can use TinyPic to host a screenshot. Once you have the URL of the screenshot, use the IMG command to post it here (command help is next to the post field if you need it.) |

Puddini
  
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7/3/2013 | |
When I click the little gray box to choose a pic in TinyPic nothing happens either.... |
 Patient Pirate
ylukyun
     Manager
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7/3/2013 | 1 |
How strange. What browser and operating system are you using? |

Solariana
 
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7/4/2013 | |
Try uploading your screenshot to imgur instead! Here's the link. :3 Look towards the upper right corner of the screen; press the "computer" button to choose your file to upload. Once your picture is uploaded, click on it and copy the url at the top of your page. Create a hotlink using this, and it should link directly to a blank page with your screenshot on it. :3
Drawing today! |

Puddini
  
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7/4/2013 | |
I'm using Google Chrome, but it has never given me trouble before.
EDIT: I also can't download anything from anywhere... |
 Patient Pirate
ylukyun
     Manager
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7/4/2013 | |
It sounds like Google Chrome can't access your computer's file system. Again, this is very odd. Are you using Windows? What version? |

Puddini
  
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7/4/2013 | |
I'm using Windows 7. |
 Patient Pirate
ylukyun
     Manager
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7/4/2013 | |
Are you logged into an administrator account? |

Puddini
  
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7/4/2013 | |
Yes. |
 Patient Pirate
ylukyun
     Manager
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7/4/2013 | |
Hmm. I'm sorry, I don't think I can help you there. |

Malkin
     Manager

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7/4/2013 | |
Have you asked your parents, Puddini?
My TCR Norns |

Puddini
  
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7/4/2013 | |
Stop. |

Malkin
     Manager

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7/4/2013 | |
I'm sorry, I don't understand. :/
My TCR Norns |

Jessica
    

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7/4/2013 | 1 |
Malkin was simply suggesting that you might ask your parents for help with the matter, since we're not really sure what the issue is. Maybe they would have a better idea? I would likely restart the entire system in this case, but that's my usual ridiculous way of attempting to solve anything! It sounds like something is wrong, though, so having someone in your household take a look at it with you is likely the best way to solve it.
Discover Albia |

Puddini
  
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7/5/2013 | |
I've tried restarting, but it doesn't work..
EDIT: Alredy fixed the errors.
EDIT 2: False alarm. |
 Caves Dweller
Rascii
     Administrator

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7/5/2013 | |
So the problem is now solved?
- Rascii |

Puddini
  
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7/5/2013 | |
It solved itself??
EDIT: It HALF fixed. When I click on the gray box to choose a pic the box with the pics to choose shows up (altrough it takes longer to do so than usual), but after I click on a pic the light blue thing still says I haven't chosen a pic.
EDIT2: No. It's broken forever. |

Bifrost
  
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7/7/2013 | |
And you still can't upload a screenshot anywhere else? Tried sending it to someone in an e-mail, using imageshack or something like that? Tried it with a different browser or from another computer? If you can do it from another computer, then sending an e-mail to yourself with the pictures might work. |
 Caves Dweller
Rascii
     Administrator

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7/7/2013 | 2 |
Well it sounds like the issue is with your computer so perhaps you should post on a computer tech support forum.
- Rascii |
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