Dear Laura,
Me really mean. Me hit Norn. Me really want to behave. Can you help? Eem really want friends.
- Mean Norn
Dear Mean Norn,
Well, Mean Norn, hitting people for no other reason than to cause harm to others could be caused by a case of troubled feelings, brought on by a distinctive period of emotional turmoil during your childhood. Therefore, you should revisit your childhood spiritually, and defeat the demons causing your anxiety. You'll be a better Norn for it afterwards and I'm sure you'll make lots of new friends. 
- Laura