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Dear Laura,
I have a tribe of nine very mischievous Norns that are always up to something. One of them in particular is very hyperactive - when I'm putting the others to bed, or getting them to sit down and play quietly, she always gets into the balls and the skipping ropes. I don't want to break her spirit, or have to hide the toys, but I do want her to listen when I say things of importance, such as "No push weed". Is a firm voice and a little guidance all that's needed with her?
- Bamboozled Hand

Dear Bamboozled Hand,
Perhaps it's time you took her aside for a little talk. Explain to her that even though you want her to enjoy herself, there are times where she needs to be a good Norn and do as she's told. Tell her that it's your job to educate her about the dangers in Albia, so instead of playing with the skipping ropes and the balls during those lessons, it's vital that she gives you her undivided attention. She may protest at first, but it's important that you stand your ground, in a firm but fair manner, so she knows what acceptable behaviour is and what's not. She'll soon learn to accept what you're asking of her in time. Don't forget to reward her with a tickle when she does as she's told, that way she'll link the reward to the action, and it'll also boost her morale.

- Laura