Dear Laura,
I'm in dire need of help! If you got this letter, written on dried piranha skin, I'm currently being beaten up by Grendels. The reason I'm being beaten up is because I've been refusing to play 'Steal the Egg From the Momma Norn', or 'Beat Up the Baby Norn'. I got a warning that if I continued to refuse I'd be beaten up. Needless to say, I ran to the Norn Home, in the hope of a safe haven. Again, needless to say, I got hit by the Norns and by the Hand! I know you understand and will help me, without being disgusted by the fact that I'm a Grendel asking for your help.
- Sad Grendel
Dear Sad Grendel,
I?m sure the Ettins often feel like outcasts too, being that they have a compulsion for disconnecting vital machinery on a daily basis, so they'll probably empathise with your plight. I think this makes them ideal mediators. However, it wouldn?t be wise to show up unannounced, so send an Ettin ahead to the Norn Home first. It should bear a peace offering, a thoughtful gesture, like a Creature Detector and some cheese for the Norns. Once the Hand agrees to a meeting, explain that you're unlike your scaly peers and would rather help a Norn, as opposed to harming it. I have a feeling that the Hand will pack the other Grendels off on a permanent 'vacation' through the Warp, once it understands. By the way, please don't send me anymore letters on dried piranha skin... it stinks. 
- Laura