Dear Laura,
Hey Laura, can I borrow your writing skills? I told the other Norns that I was an accomplished writer, the first of any Norn, but now they want proof! I was lying, as you may be able to tell, so I need a way of getting outta this predicament!
- Not a Writer
Dear Not a Writer,
Perhaps you didn?t realise that the Ettins are more than just handy with blueprints; in the past they were accomplished wordsmiths for the Shee. This you can see from examining the stone tablets they carved notes into, which are now ancient Albian artefacts. So I say approach the Ettins and ask them to teach you some writing prowess. As they?re also gadget-mad, they might even supply with you a laptop to make writing easier, and give you that professional look you require. Why don?t I offer to teach you, you ask? Well, I handle copious piles of correspondence, and when I?m not replying to them all, I?m recovering from wrist cramps. 
- Laura